zohoconsultants.co.uk

Complexity Simplified. Zoho Optimised.

Your Business, Powered by Zoho.

The Full-Stack Zoho CRM Experience

We build powerful, tailored CRM solutions on ZOHO

We don’t just "set up" a CRM; we engineer a complete ecosystem that helps you drive revenue, and deliver enhanced

Engage our ZOHO Experts to help you:

ABOUT US

Your Zoho CRM Solutions Partner

We are more than just another consulting firm; we’re your Zoho CRM Solutions Partner - dedicated to building the digital backbone of your business.

We specialise in engineering high-performance Zoho CRM solutions that empower small and mid- sized businesses to scale with precision and clarity.

Years ZOHO Experience
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CRM Experience
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CRM Projects
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WHY US

Expert Guidance, Always Client-First

We combine deep expertise with a straightforward, client-first approach, so you get clear advice, practical solutions, and a smooth experience from start to finish.

Deep ZOHO Experience

Over 9 years deep experience in delivering powerful CRM solutions

Big 4 Thinking, SME Pricing

We bring the expertise of Big 4 consulting to SME, priced ast affordable SME rates

Cross-Sector Experience

From financial services to manufacturing, professional services to retail - our broad industry track record means we draw on what works across sectors, not just within one.

Business Solutions, Not Just IT:

We start with your commercial goals, not a feature list. The result is a CRM that changes how your business performs, not just a system that goes live and gathers dust.

Agile Project Delivery

We deliver projects in manageable, flexible stages so you get value faster, can adapt as priorities change, and reduce the risk of costly delays or rework.

Flexible, On-Demand Pricing Model:

Purchase only the volume of expert support you need, pay upfront, and draw it down as you go. No retainers, no bloated contracts, no wasted budget. Just world-class consulting, exactly when you need it.

OUR CUSTOMERS

We help UK SMEs Scale Smarter with Zoho Solutions

We partner with ambitious, growing businesses that are ready to move beyond manual processes and use Zoho as a true growth engine – helping them work smarter, improve visibility, and create the CRM systems they need to scale with confidence.

ZOHO CRM SOLUTIONS

Connecting Your Sales, Marketing and Support on a Single, Integrated and Powerful Platform

Since 1996, Zoho has been powering businesses worldwide with GDPR-compliant cloud solutions trusted by SMEs and global brands alike. Whatever your sector, Zoho unifies your critical processes in one seamless platform — no disconnected tools, no costly workarounds. We handle customisation, implementation, and ongoing development, so you can focus on growing your business.

Your Sales Process, Finally Under Control

Missed follow-ups, scattered data, and lost leads are costing you revenue. ZOHO CRM brings order to the chaos — giving your team a single, intelligent hub to manage every prospect, every deal, and every customer relationship with confidence.

The Experience You Deliver After the Sale Defines Your Brand.

Customers expect seamless support — whether they need a quick answer, a guided walkthrough, or real-time remote assistance. ZOHO's customer experience suite brings together helpdesk, live chat, remote support, and visual assistance tools into one connected ecosystem. Every interaction feels effortless, because behind the scenes, everything works together.

Your Audience Expects Relevance. Generic Marketing Won't Cut It Anymore.

Batch-and-blast emails, untargeted social posts, and disconnected campaigns are increasingly invisible to modern audiences. ZOHO's marketing tools empower you to segment smartly, automate personalised journeys, and engage your audience on the right channel at exactly the right moment — turning passive followers into active prospects.

Give Your Customers a Portal That Reflects the Quality of Your Business.

A generic, clunky customer portal sends the wrong message. With ZOHO Creator, you can build a branded, fully tailored customer-facing application that puts the right information, tools, and interactions at your customers' fingertips - strengthening relationships and reducing the burden on your support team at the same time.

What kind of CRM are you looking for?

CRM solutions for any business. Powered by one platform.

No credit card required.

OUR SERVICES

Close More Deals. Work Smarter. Grow Faster.

Our expertise lies in architecting high-performance
Zoho CRM environments tailored to your unique sales cycle. Our services deliver the
expertise and guidance needed to design and implement powerful business solutions
on ZOHO – empowering your team to close deals faster, boost productivity, enhance
customer experiences and drive measurable revenue growth.

Done for You

Sit back and let our experts handle it. We’ll build your Zoho CRM modules, workflows, and integrations from the ground up - delivering powerful, tailored applications that produce real results and maximise ROI.

Let our experts handle it from start to finish. We’ll design, build, and deliver your complete ZOHO CRM solution - fully tailored to your needs..

Our process
  • Discovery: Understand your goals and requirements.
  • Design & Build: Create and refine your database, automations, and integrations
  • Review: Collaborate through regular check-ins and feedback loops.
  • Training & Launch: Equip your team and deploy your custom solution.

The outcome: A powerful ZOHO CRM setup that drives productivity, results, and ROI - without the effort.

Integration

Connect everything, seamlessly. Our experts integrate your Zoho CRM applications with your other business systems—accounting, inventory, HR, and more—to eliminate manual work, reduce errors, and boost productivity.

Keep your systems in sync by linking Zoho CRM with tools like accounting, inventory, and HR to streamline work and reduce errors.

How it works:
  • Discovery: Identify high-value integration points.
  • Design & Build: Create one- or two-way integrations using Zoho Flow, Make.com, Zapier, or native tools.
  • Test & Deploy: Test, refine, and launch for a smooth rollout.

Result: A connected setup that saves time, improves accuracy, and helps your business run smarter.

Managed Service

Keep your Zoho CRM running smoothly with continuous expert support. We handle admin, optimisation, updates, and build new applications as your business evolves - keeping your platform efficient, scalable, and aligned with your goals.

We manage your zoho CRM application - admin, workflows, and app development - so you can focus on your business.

What’s included:
  • Proactive maintenance and troubleshooting
  • Continuous optimisation for peak performance
  • New application development when required
  • Regular reviews to keep everything aligned

The result: A ZOHO CRM solution that’s always efficient, scalable, and perfectly tuned to your business - without the hassle of managing it yourself.

Training & Guidance

Learn to master and customize Zoho CRM with confidence. Our certified experts provide hands-on training, guidance, and mentorship to help you create robust, scalable solutions that empower your team and drive real business results.

For teams who want to build their own Zoho CRM solutions with expert support. Our certified consultants mentor you through every stage, helping you gain skills and confidence to create high-performing workflows and custom modules.

What’s included:
  • Guidance on best practices and solution design
  • Mentoring to ensure scalable, flexible builds within your CRM architecture.
  • Practical support to overcome technical challenges.

The result: Empowered teams and a smarter Zoho CRM setup.

INTEGRATION

Sync Zoho CRM with all your apps

We Connect Zoho CRM to the applications and tools you already use every day.
With native integrations, your data updates automatically, saving time and reducing
manual work. Everything stays in one place, letting your team move faster and stay
focused.

OUR APPROACH

Working with you

Whether your ZOHO CRM project is a simple or complex, large or small, we’ll craft a powerful, saleable, and fully automated CRM solution designed just for your business.

 
STEP 1 Discovery

To understand your processes, bottlenecks, and goals - so we can design a scalable Zoho CRM solution that helps your team work smarter.

STEP 2 Design

We then design a Zoho CRM architecture that will deliver an intuitive, automated, and ready to scale solution for your business.

STEP 3 Development

From custom module builds to seamless app integrations and smart workflows, we bring your Zoho CRM system to life.

STEP 4 Deployment

We empower your team to get the best value from Zoho CRM – so the results and ROI become clear in no time.

OUR APPROACH

Working with you

Whether your Zoho CRM project is simple or complex, large or small, we’ll craft a powerful, scalable, flexible, fully automated and integrated CRM solution designed specifically for your business.
STEP 1 Discovery

To understand your processes, bottlenecks, and goals - so we can design a scalable Zoho CRM solution that helps your team work smarter.

STEP 2 Design

We then design a Zoho CRM architecture that will deliver an intuitive, automated, and ready to scale solution for your business.

STEP 3 Development

From custom module builds to seamless app integrations and smart workflows, we bring your Zoho CRM system to life.

STEP 4 Deployment

We empower your team to get the best value from Zoho CRM – so the results and ROI become clear in no time.

TESTIMONIALS

What our Clients say ...

Don’t take our word for it! Hear it from our clients.

"First rodeo with Zed-consulting has been a pleasure, From a non-tech perspective they have understood requirements and fed them back to us prior to starting developing. Allowed for changes throughout the process with suggestions on how to improve. They worked well with our team and gave us the confidence to embark on a bigger piece of work. I have enjoyed working with them and long may this continue."

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Pilltime

Peter Thnoia | Director

"Having never heard of the company before, I was initially cautious — especially after a disappointing experience with a previous service provider that charged significantly more but failed to deliver. However, working with David and the team completely changed my expectations. Their attention to detail, responsiveness, and understanding of exactly what we needed for our project were outstanding. They delivered everything to a high standard and made the entire process straightforward and stress-free. I’d highly recommend them to any business considering their services - a reliable, professional team that truly adds value. "

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Precision Glass Group

Max Noble | CEO

"David and the team are extremely knowledgeable and experts in their area of work. They helped us build and move CRM systems which has saved our team time massively in their day to day tasks. Cannot recommend enough!"

A

Cahill Electricals

Abby Cahill | Director

"ZED Consulting has been a great partner in our CRM development. Their in-depth knowledge of the product and solutions-based approach helped us build the best possible system to meet our needs. They have been consistently responsive, taking the time to explain complex concepts in a way that is easy for non-technical team members to understand. Overall, they have been incredibly supportive throughout the entire process."

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Social Enterprise Scotland

Jayne Chappell | Head of Memberships

"Working with ZED has been a pleasure. Their in-depth knowledge of not only business software, but business functions and processes, meant they quickly understood our business needs and put together a plan that has helped us achieve (stage 1 of) our goals. ZED have been a great help in advising the best ways forwards, getting buy-in from colleagues and then implementing these solutions. Looking forward to moving on to stage 2!"

C

VoxPops

Alex Foster | Digital Marketing Manager

"David has been great! Really easy to work with, really responsive and happy to explain things in my language. David is clearly very knowledgeable and I’m delighted they have been able to apply their expertise to our CRM build!"

C

Customer Relationship Consultancy

Liz Hobkinson | Senior Consultant

"David went above and beyond, He detailed and structured approach enables me to herd the Sales Cats. I will definitely look to remain in contact with David as our requirements develop."

G

Group Plus

Kevin Pybis | Director

"Not enough stars!...
David has been excellent. When there is a problem or an idea he is always quick to come up with a brilliant way to solve and help us push our business forward.
I would highly recommend his services"

L

Lions Sports Academy

Andy Jones | Managing Director

David is the real deal!
Here is my story: I posted about a problem that I needed solved on a Facebook group and David was quick to reply. We briefly exchanged messages, he got my email address, and first thing the next morning I had his message in my inbox with the solution. (He send me the script I needed for free!) We only needed 2 brief Zoom calls where I shared my screen and he was able to quickly walk me through the steps that needed to be taken.
One thing I appreciated was that he didn't ask for or need my Zoho CRM username credentials and password. I'm fine giving that out after establishing trust but not right off the back. Now that David has proven himself as trustworthy, I plan on hiring him back to complete more complex projects in the future.
What did he do? David helped me write a custom function in deluge so that I could calculate how many deals each customer had completed and then send an email to the customer who hired my company a certain amount of times.

H

His Workmanship LLC

Eric Pfeffer | Projects Manager

There are so many different CRM products to choose from, understandably mostly directed towards sales. I needed to organise my vendors though. David directed me towards ZOHO and the correct product for me and quickly and efficiently sorted the diffferent modules I required within this product (CRM Professional). His patience and knowledge has left me with a very workable solution. I fully recommend David's services.

H

Heb Group

Graham Mclellan | Commercial Director

Zoho team have been amazing at delivering real value to our business, helping us to make the most of the platform and features available and navigating us through the ecosystem. We look forward to working with Zed team.

A

Agilis Health

Vadim Adams | CEO

ZED advised on the implementation of our Zoho CRM and Zoho Analytics solution. They demonstrated a high level of expertise, flexibility to adapt the system to our exact needs, integrate it with other apps, and were highly responsive when needed. I would highly recommend ZED Consulting.

L

Live In Guardians

Doug Edwards | Sales Director

"PCB have thoroughly enjoyed working with David as we build out our CRM, his ongoing support throughout the process has been hugely needed and appreciated, we look forward to continuing our partnership with Zed."

C

PCB Partners

Caitlin Horbury | Head of Business Functions

"ZED have been instrumental in helping implement CRM in a way that serves our business needs. It has not been a straightforward project due to the complexity of the requirements however ZED has helped us solve every problem that has popped up along the way. I would not hesitate to recommend ZED should you require extra support with Zoho. Their expertise is invaluable and we will continue to retain ZED's services as we grow and develop our CRM."

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TympaHealth

Laura Hawthorn | Marketing Manager

"David from Zed Consultants has been a god send, we had many serious problems with Zoho Crm and were considering to abandon the whole system until we meet David late 2019. His experience and out ward thinking has proven priceless, and we are extremely happy with all the work he has done for Samson Consultants. Highly recommended 10/10"

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Samson Agency

Bilal Khan | Senior Executive

BOOK CONSULTATION

Book your Free Consultation

Let’s talk. One quick call could change the way your business works.

Take your First Step to Success

Book your free consultation with David Nandhra, our lead advisor, and take the first step towards a Zoho CRM that works as hard as your business does.

During this no-obligation call, David will:

 
Understanding
Understand your business
Exploring your key CRM needs and how Zoho can deliver the right solution for your goals.
Methodology
Walk you through our methodology
Outlining how we design, build and support CRM solutions that stay fit for purpose as your business evolves.
Roadmap
Agree a clear path forward
Defining the best next steps and delivering a compelling, fully costed proposal tailored to your needs.

FAQs

Frequently Asked Questions

Your Questions. Our Answers
Real questions. Straight answers. No jargon.

01

Who are Zoho?

Zoho CRM brings your sales, marketing, and customer support together into one powerful platform, trusted by over 250,000 businesses worldwide (over 100 million users!).

With built-in AI, automation, and seamless integrations with over 500+ third party tools, it helps your team manage and close more deals in less time and at a fraction of the cost - making it the smart choice for startups and enterprises alike.

02

How is Zoho CRM different from competitors?

Zoho CRM strikes a compelling balance between powerful functionality and exceptional value. It brings together the best of both worlds: the advanced enterprise capabilities you'd expect from platforms like Salesforce, and the accessibility that HubSpot promises. It does this without the implementation complexity of Salesforce or the escalating costs that come with HubSpot's contact-based pricing model, making it an ideal choice for growing businesses that need enterprise-grade power without the enterprise-grade burden.

03

Is my data secure and private with Zoho CRM?

Absolutely. Zoho never sells your business data or runs ads inside its products; your information remains strictly yours. Your CRM is safeguarded by AES-256 encryption, role-based access controls, and full compliance with major global privacy standards, including GDPR, CCPA, and HIPAA.

04

What do you charge for Zoho CRM services?

Our services contract run on a flexible, pay-as-you-go unit model: Clients pre- purchase service hours, which are used as work is completed. Real-time tracking ensures full transparency, predictable costs, and easy scaling as needs evolve.

05

What is the total cost of a Zoho Implementation? (Place holder text)

A simple Zoho CRM implementation can be completed in as little as 3 days. More complex projects — involving multiple integrations, large user bases, or significant data migration — will naturally take longer. Every project is scoped individually, so you only ever pay for what you actually need. Lets connect on a short call to discuss you’re project so that we can construct a properly cost proposal for you.

06

Which industries sectors do you specialise in?

30 years. Multiple sectors. One focus: building CRM solutions that make a real difference. Not off-the-shelf. Not over-engineered. Just the right solution, tailored precisely to what you need.

07

How do you integrate ZOHO with other business applications?

Three ways to connect. One right answer for your business. A marketplace plugin — quick, clean, and surprisingly powerful. No-code middleware like Zapier, Make.com, or n8n — flexible automation without a line of code. Or a bespoke API integration — for when only a custom solution will do. Book a free consultation and we'll cut straight to the approach that works for you.

08

Our Current Zoho Setup Isn't Fit for Purpose. Can You Fix It?

Yes. Whatever state your current implementation is in, we have the experience to pick it up, put it right, and make it work harder for your business.

09

How do I get started?

Simple. Book a free 30-minute consultation and we'll take it from there. No pressure, no jargon - just an honest conversation about where you are, where you want to be, and how we can help you get ther