Complexity Simplified. Zoho Optimised.
Your Business, Powered by Zoho.
The Full-Stack Zoho CRM Experience
We build powerful, tailored CRM solutions on ZOHO
We don’t just "set up" a CRM; we engineer a complete ecosystem that helps you drive revenue, and deliver enhanced
Engage our ZOHO Experts to help you:
- Design, build and implement your ZOHO CRM solutions - tailored to your specific business requirements
- Train your team to get the very best value from ZOHO
- Manage, support and ensure your ZOHO applications are always fit for purpose
ABOUT US
Your Zoho CRM Solutions Partner
We are more than just another consulting firm; we’re your Zoho CRM Solutions Partner - dedicated to building the digital backbone of your business.
We specialise in engineering high-performance Zoho CRM solutions that empower small and mid- sized businesses to scale with precision and clarity.
WHY US
Expert Guidance, Always Client-First
We combine deep expertise with a straightforward, client-first approach, so you get clear advice, practical solutions, and a smooth experience from start to finish.
Deep ZOHO Experience
Over 9 years deep experience in delivering powerful CRM solutions
Big 4 Thinking, SME Pricing
We bring the expertise of Big 4 consulting to SME, priced ast affordable SME rates
Cross-Sector Experience
From financial services to manufacturing, professional services to retail - our broad industry track record means we draw on what works across sectors, not just within one.
Business Solutions, Not Just IT:
We start with your commercial goals, not a feature list. The result is a CRM that changes how your business performs, not just a system that goes live and gathers dust.
Agile Project Delivery
We deliver projects in manageable, flexible stages so you get value faster, can adapt as priorities change, and reduce the risk of costly delays or rework.
Flexible, On-Demand Pricing Model:
Purchase only the volume of expert support you need, pay upfront, and draw it down as you go. No retainers, no bloated contracts, no wasted budget. Just world-class consulting, exactly when you need it.
OUR CUSTOMERS
We help UK SMEs Scale Smarter with Zoho Solutions
We partner with ambitious, growing businesses that are ready to move beyond manual processes and use Zoho as a true growth engine – helping them work smarter, improve visibility, and create the CRM systems they need to scale with confidence.
ZOHO CRM SOLUTIONS
Connecting Your Sales, Marketing and Support on a Single, Integrated and Powerful Platform
Since 1996, Zoho has been powering businesses worldwide with GDPR-compliant cloud solutions trusted by SMEs and global brands alike. Whatever your sector, Zoho unifies your critical processes in one seamless platform — no disconnected tools, no costly workarounds. We handle customisation, implementation, and ongoing development, so you can focus on growing your business.

Your Sales Process, Finally Under Control
Missed follow-ups, scattered data, and lost leads are costing you revenue. ZOHO CRM brings order to the chaos — giving your team a single, intelligent hub to manage every prospect, every deal, and every customer relationship with confidence.

The Experience You Deliver After the Sale Defines Your Brand.
Customers expect seamless support — whether they need a quick answer, a guided walkthrough, or real-time remote assistance. ZOHO's customer experience suite brings together helpdesk, live chat, remote support, and visual assistance tools into one connected ecosystem. Every interaction feels effortless, because behind the scenes, everything works together.

Your Audience Expects Relevance. Generic Marketing Won't Cut It Anymore.
Batch-and-blast emails, untargeted social posts, and disconnected campaigns are increasingly invisible to modern audiences. ZOHO's marketing tools empower you to segment smartly, automate personalised journeys, and engage your audience on the right channel at exactly the right moment — turning passive followers into active prospects.

Give Your Customers a Portal That Reflects the Quality of Your Business.
A generic, clunky customer portal sends the wrong message. With ZOHO Creator, you can build a branded, fully tailored customer-facing application that puts the right information, tools, and interactions at your customers' fingertips - strengthening relationships and reducing the burden on your support team at the same time.
What kind of CRM are you looking for?
CRM solutions for any business. Powered by one platform.
No credit card required.
OUR SERVICES
Close More Deals. Work Smarter. Grow Faster.
Our expertise lies in architecting high-performance
Zoho CRM environments tailored to your unique sales cycle. Our services deliver the
expertise and guidance needed to design and implement powerful business solutions
on ZOHO – empowering your team to close deals faster, boost productivity, enhance
customer experiences and drive measurable revenue growth.
Done for You
Sit back and let our experts handle it. We’ll build your Zoho CRM modules, workflows, and integrations from the ground up - delivering powerful, tailored applications that produce real results and maximise ROI.
Let our experts handle it from start to finish. We’ll design, build, and deliver your complete ZOHO CRM solution - fully tailored to your needs..
Our process- Discovery: Understand your goals and requirements.
- Design & Build: Create and refine your database, automations, and integrations
- Review: Collaborate through regular check-ins and feedback loops.
- Training & Launch: Equip your team and deploy your custom solution.
The outcome: A powerful ZOHO CRM setup that drives productivity, results, and ROI - without the effort.
Integration
Connect everything, seamlessly. Our experts integrate your Zoho CRM applications with your other business systems—accounting, inventory, HR, and more—to eliminate manual work, reduce errors, and boost productivity.
Keep your systems in sync by linking Zoho CRM with tools like accounting, inventory, and HR to streamline work and reduce errors.
How it works:- Discovery: Identify high-value integration points.
- Design & Build: Create one- or two-way integrations using Zoho Flow, Make.com, Zapier, or native tools.
- Test & Deploy: Test, refine, and launch for a smooth rollout.
Result: A connected setup that saves time, improves accuracy, and helps your business run smarter.
Managed Service
Keep your Zoho CRM running smoothly with continuous expert support. We handle admin, optimisation, updates, and build new applications as your business evolves - keeping your platform efficient, scalable, and aligned with your goals.
We manage your zoho CRM application - admin, workflows, and app development - so you can focus on your business.
What’s included:- Proactive maintenance and troubleshooting
- Continuous optimisation for peak performance
- New application development when required
- Regular reviews to keep everything aligned
The result: A ZOHO CRM solution that’s always efficient, scalable, and perfectly tuned to your business - without the hassle of managing it yourself.
Training & Guidance
Learn to master and customize Zoho CRM with confidence. Our certified experts provide hands-on training, guidance, and mentorship to help you create robust, scalable solutions that empower your team and drive real business results.
For teams who want to build their own Zoho CRM solutions with expert support. Our certified consultants mentor you through every stage, helping you gain skills and confidence to create high-performing workflows and custom modules.
What’s included:- Guidance on best practices and solution design
- Mentoring to ensure scalable, flexible builds within your CRM architecture.
- Practical support to overcome technical challenges.
The result: Empowered teams and a smarter Zoho CRM setup.
INTEGRATION
Sync Zoho CRM with all your apps
We Connect Zoho CRM to the applications and tools you already use every day.
With native integrations, your data updates automatically, saving time and reducing
manual work. Everything stays in one place, letting your team move faster and stay
focused.




























OUR APPROACH
Working with you
Whether your ZOHO CRM project is a simple or complex, large or small, we’ll craft a powerful, saleable, and fully automated CRM solution designed just for your business.
To understand your processes, bottlenecks, and goals - so we can design a scalable Zoho CRM solution that helps your team work smarter.
We then design a Zoho CRM architecture that will deliver an intuitive, automated, and ready to scale solution for your business.
From custom module builds to seamless app integrations and smart workflows, we bring your Zoho CRM system to life.
We empower your team to get the best value from Zoho CRM – so the results and ROI become clear in no time.
OUR APPROACH
Working with you
To understand your processes, bottlenecks, and goals - so we can design a scalable Zoho CRM solution that helps your team work smarter.
We then design a Zoho CRM architecture that will deliver an intuitive, automated, and ready to scale solution for your business.
From custom module builds to seamless app integrations and smart workflows, we bring your Zoho CRM system to life.
We empower your team to get the best value from Zoho CRM – so the results and ROI become clear in no time.
TESTIMONIALS
What our Clients say ...
Don’t take our word for it! Hear it from our clients.
"First rodeo with Zed-consulting has been a pleasure, From a non-tech perspective they have understood requirements and fed them back to us prior to starting developing. Allowed for changes throughout the process with suggestions on how to improve. They worked well with our team and gave us the confidence to embark on a bigger piece of work. I have enjoyed working with them and long may this continue."
P
Pilltime
Peter Thnoia | Director
"Having never heard of the company before, I was initially cautious — especially after a disappointing experience with a previous service provider that charged significantly more but failed to deliver. However, working with David and the team completely changed my expectations. Their attention to detail, responsiveness, and understanding of exactly what we needed for our project were outstanding. They delivered everything to a high standard and made the entire process straightforward and stress-free. I’d highly recommend them to any business considering their services - a reliable, professional team that truly adds value. "
M
Precision Glass Group
Max Noble | CEO
"David and the team are extremely knowledgeable and experts in their area of work. They helped us build and move CRM systems which has saved our team time massively in their day to day tasks. Cannot recommend enough!"
A
Cahill Electricals
Abby Cahill | Director
"ZED Consulting has been a great partner in our CRM development. Their in-depth knowledge of the product and solutions-based approach helped us build the best possible system to meet our needs. They have been consistently responsive, taking the time to explain complex concepts in a way that is easy for non-technical team members to understand. Overall, they have been incredibly supportive throughout the entire process."
J
Social Enterprise Scotland
Jayne Chappell | Head of Memberships
"Working with ZED has been a pleasure. Their in-depth knowledge of not only business software, but business functions and processes, meant they quickly understood our business needs and put together a plan that has helped us achieve (stage 1 of) our goals. ZED have been a great help in advising the best ways forwards, getting buy-in from colleagues and then implementing these solutions. Looking forward to moving on to stage 2!"
C
VoxPops
Alex Foster | Digital Marketing Manager
"David has been great! Really easy to work with, really responsive and happy to explain things in my language. David is clearly very knowledgeable and I’m delighted they have been able to apply their expertise to our CRM build!"
C
Customer Relationship Consultancy
Liz Hobkinson | Senior Consultant
"David went above and beyond, He detailed and structured approach enables me to herd the Sales Cats. I will definitely look to remain in contact with David as our requirements develop."
G
Group Plus
Kevin Pybis | Director
"Not enough stars!...
David has been excellent. When there is a problem or an idea he is always quick to come up with a
brilliant way to solve and help us push our business forward.
I would highly recommend his services"
L
Lions Sports Academy
Andy Jones | Managing Director
David is the real deal!
Here is my story: I posted about a problem that I needed solved on a Facebook group and David was
quick to reply. We briefly exchanged messages, he got my email address, and first thing the next
morning I had his message in my inbox with the solution. (He send me the script I needed for free!)
We only needed 2 brief Zoom calls where I shared my screen and he was able to quickly walk me
through the steps that needed to be taken.
One thing I appreciated was that he didn't ask for or need my Zoho CRM username credentials and
password. I'm fine giving that out after establishing trust but not right off the back. Now that
David has proven himself as trustworthy, I plan on hiring him back to complete more complex projects
in the future.
What did he do? David helped me write a custom function in deluge so that I could calculate how many
deals each customer had completed and then send an email to the customer who hired my company a
certain amount of times.
H
His Workmanship LLC
Eric Pfeffer | Projects Manager
There are so many different CRM products to choose from, understandably mostly directed towards sales. I needed to organise my vendors though. David directed me towards ZOHO and the correct product for me and quickly and efficiently sorted the diffferent modules I required within this product (CRM Professional). His patience and knowledge has left me with a very workable solution. I fully recommend David's services.
H
Heb Group
Graham Mclellan | Commercial Director
Zoho team have been amazing at delivering real value to our business, helping us to make the most of the platform and features available and navigating us through the ecosystem. We look forward to working with Zed team.
A
Agilis Health
Vadim Adams | CEO
ZED advised on the implementation of our Zoho CRM and Zoho Analytics solution. They demonstrated a high level of expertise, flexibility to adapt the system to our exact needs, integrate it with other apps, and were highly responsive when needed. I would highly recommend ZED Consulting.
L
Live In Guardians
Doug Edwards | Sales Director
"PCB have thoroughly enjoyed working with David as we build out our CRM, his ongoing support throughout the process has been hugely needed and appreciated, we look forward to continuing our partnership with Zed."
C
PCB Partners
Caitlin Horbury | Head of Business Functions
"ZED have been instrumental in helping implement CRM in a way that serves our business needs. It has not been a straightforward project due to the complexity of the requirements however ZED has helped us solve every problem that has popped up along the way. I would not hesitate to recommend ZED should you require extra support with Zoho. Their expertise is invaluable and we will continue to retain ZED's services as we grow and develop our CRM."
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TympaHealth
Laura Hawthorn | Marketing Manager
"David from Zed Consultants has been a god send, we had many serious problems with Zoho Crm and were considering to abandon the whole system until we meet David late 2019. His experience and out ward thinking has proven priceless, and we are extremely happy with all the work he has done for Samson Consultants. Highly recommended 10/10"
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Samson Agency
Bilal Khan | Senior Executive
BOOK CONSULTATION
Book your Free Consultation
Let’s talk. One quick call could change the way your business works.
Take your First Step to Success
Book your free consultation with David Nandhra, our lead advisor, and take the first step towards a Zoho CRM that works as hard as your business does.
During this no-obligation call, David will: